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Limited Warranty

 

King Cycle Group, Inc., doing business as Chris King Precision Components and Cielo (“King Cycle Group”) warrants its products to be free from defects in materials or workmanship for the following periods from the original date of purchase:

  • Headsets:                    Ten (10) years
  • Hubs:                           Five (5) years
  • Bottom Brackets:        Five (5) years
  • Cielo products:            Five (5) years
  • Accessories:                One (1) year
  • Soft Goods:                 Ninety (90) days
  • Wheels:                       The hubs only are warranted for a period of five (5) years. All other wheel components that are not manufactured by Chris King Precision Components such as, but without limitation, rims, spokes, and nipples, are not warranted by Chris King Precision Components.

Any King Cycle Group product that is found by King Cycle Group to be defective in materials or workmanship will be repaired or replaced at the discretion of King Cycle Group. This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, normal and reasonable wear and tear, crash or impact, failure to perform routine maintenance as instructed, improper installation, or use other than that for which the product was intended.

In order to make a warranty claim, the King Cycle Group product alone (i.e., not including any other equipment such as cassettes, skewers, steering tubes, etc.), together with a copy of the original receipt showing the date of purchase of the product, must be returned to King Cycle Group at the address set forth on this Site (www.chrisking.com) postage prepaid. If a defect is found, our entire liability and your sole remedy shall be, at our option, free repair or replacement of the King Cycle Group product. King Cycle Group shall not be held liable for any indirect, special, punitive, or consequential damages. The warranty does not cover any King Cycle Group product where the serial number has been altered or removed.

To the fullest extent permitted by applicable law, this written express limited warranty is in lieu of all other warranties, implied or expressed, and does not cover any representation or warranty made by dealers beyond the provisions of this warranty. If any implied warranties exist by applicable law, such implied warranties shall be limited to the duration of the express limited warranty for the product. Some U.S. states and foreign countries provide rights in addition to those above or do not allow the exclusion or limitation of certain warranties or limitation of liability for certain types of damages. Therefore, the above limitations may not apply to you or there may be laws of a state or foreign country that supersede the above. Any clause of this limited warranty or any disclaimer or limitation of liability contained herein that is declared invalid shall be deemed severable and not affect the validity or enforceability of the remaining clauses. You are strongly encouraged to register your King Cycle Group product on this Site within thirty (30) days of the original date of purchase. Registration will assist us in processing your warranty claim and in expediting our response.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS OTHERWISE NOTED IN CONNECTION WITH PARTICULAR PRODUCTS, THIS SITE AND ALL CONTENT, SERVICES, AND PRODUCTS MADE AVAILABLE THROUGH, OR SHOWN ON, THIS SITE ARE PROVIDED BY KING CYCLE GROUP ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KING CYCLE GROUP DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS SITE. KING CYCLE GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THIS SITE, INCLUDING LOSS OF DATA, OR DAMAGE TO YOUR COMPUTER OR OTHER EQUIPMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, KING CYCLE GROUP WILL NOT BE LIABLE FOR INJURY, HARM, WRONGFUL DEATH, LOSS, DAMAGES, LOST PROFITS, OR LOST OPPORTUNITY, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL, THAT RESULT FROM YOUR USE OF, OR YOUR INABILITY TO USE, THE SITE OR ANY OF ITS MATERIALS, OR RELIANCE ON ANY INFORMATION CONTAINED HEREIN, EVEN IF KING CYCLE GROUP OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL KING CYCLE GROUP’S TOTAL LIABILITY TO YOU FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO KING CYCLE GROUP, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE. BY USING THIS SITE OR KING CYCLE GROUP PRODUCTS YOU FURTHER AGREE TO RELEASE, DISCHARGE, DEFEND, HOLD HARMLESS, AND INDEMNIFY KING CYCLE GROUP AND ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND HEIRS FROM AND AGAINST ANY AND ALL CLAIMS OR LIABILITY FOR ANY SUCH INJURY OR DAMAGE, WRONGFUL DEATH, LOSS OF SERVICES, BODILY INJURY, AND PROPERTY DAMAGE, REGARDLESS OF WHETHER KING CYCLE GROUP MAY BE WHOLLY OR PARTLY NEGLIGENT OR OTHERWISE AT FAULT. SOME U.S. STATES AND FOREIGN COUNTRIES PROVIDE RIGHTS IN ADDITION TO THOSE ABOVE OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU OR THERE MAY BE STATE PROVISIONS THAT SUPERSEDE THE ABOVE. ANY CLAUSE OF THIS DISCLAIMER OR LIMITATION OF LIABILITY DECLARED INVALID SHALL BE DEEMED SEVERABLE AND NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF THE REMAINING CLAUSES.

WHEEL CRASH REPLACEMENT

We understand that accidents happen. When they do, we want to do our part in helping you to get back out on your bike. We are happy to offer a crash replacement discount on all King Cycle Group-built wheels. This is a one-time offer per wheelset and gives you 50% off the MSRP cost on all rims and 25% off MSRP on all other necessary parts, to be determined at the sole discretion of King Cycle Group. Our crash replacement program covers our ENVE equipped wheels for five (5) years and our HED and Stan’s offerings for two (2) years.

Copyright © 2015 by King Cycle Group, Inc. All rights reserved.

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