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Service

 

We offer the following services:

Front Hub Service – Inspection and overhaul of axle and bearings to factory tolerance.
Rear Hub Service – Inspection and overhaul of RingDrive, axle, and bearings to factory tolerance.
BB Service – Inspection of cups and overhaul of bearings to factory tolerance.
Headset Service – inspection of cups and overhaul of Griplock and bearings to factory tolerance.

Customer will be notified of additional costs for replacement parts and shipping.

For international customers, contact local Chris King dealer/distributer for service/warranty requests.

Our turnaround time varies depending on season, but is typically under one week upon receipt of product. Service requests are processed as they are received.

To set up a service, you must contact us, inform us of the issue or request, provide billing and shipping address, phone number, and email. We will email a RA ticket to include with the return of the product. An RA must be set up in order for us to process a service. Any returns without an RA will be denied.

For tech specific questions, contact tech@chrisking.com.
For new and existing customer to set up an RA request, contact info@chrisking.com or 1.800.523.6008.

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