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Support

 

We offer the following services:

Front Hub Service – Inspection and overhaul of axle and bearings to factory tolerance.
Rear Hub Service – Inspection and overhaul of RingDrive, axle, and bearings to factory tolerance.
BB Service – Inspection of cups and overhaul of bearings to factory tolerance.
Headset Service – inspection of cups and overhaul of Griplock and bearings to factory tolerance.

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Customer will be notified of additional costs for replacement parts and shipping.

For international customers, contact local Chris King dealer/distributer for service/warranty requests.

Our turnaround time varies depending on season, but is typically under one week upon receipt of product. Service requests are processed as they are received.

To set up a service, you must contact us, inform us of the issue or request, provide billing and shipping address, phone number, and email. We will email a RA ticket to include with the return of the product. An RA must be set up in order for us to process a service. Any returns without an RA will be denied.

For tech specific questions, contact tech@chrisking.com
For new and existing customer to set up an RA request, contact info@chrisking.com or 1.800.523.6008

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